What is Supply Chain CRM?
Supply Chain CRM is a cloud-native application built for 3PLs, freight brokers, freight forwarders, NVOCCs, and warehouses to help them increase sales, customer retention, and profitability.
Supply Chain CRM provides clear visibility over your customer’s activities to better manage their needs. It offers full logistics quoting capabilities with real-time integrations to top freight marketplaces to provide your customers the best deals in one simple quote.
Out-of-the-Box Logistics Capabilities
SCRM offers specialized 3PL features out-of-the-box with no customizations required. Here's what makes SCRM unique and an exact fit for 3PLs.
Logistics Specialized CRM
Out-of-the-box, SCRM's dashboard is designed to present the most valuable data for 3PLs. From data such as shipment count, shipment frequency, client ranking by awarded shipments, and more, 3PLs can have essential information at their fingertips. Moreover, SCRM can integrate with any TMS, WMS, accounting system, and more.
Full Logistics Quoting Capabilities
SCRM includes a full logistics quoting tool, out-of-the-box. It lets you create consolidated or separate FTL, LTL, Intermodal, FCL, LCL, Air, and Warehousing quotes in 3 minutes or less. It can provide real-time pricing across 100+ carriers, current market conditions, and historical pricing (cost, margins, markups, and more) at the specific customer and lane level, so you can win more profitable deals.
Logistics Sales Analytics
SCRM comes with a powerful sales analytics tool that provides deep insights into your organization's sales activities. From learning the salespeople that produce the highest margins, convert the most deals, and more, you can identify the most effective individuals in your team and detect areas for improvement.
Plus All Standard CRM Features
In addition to the out-of-the-box logistics capabilities, SCRM includes all standard CRM features to help you retain customers and boost sales.
Lead & Customer
Management
Easily view, manage, and track all your sales leads and customers from one centralized platform.
Sales Pipeline
Never lose track of your leads and customers as they move through the different sales stages.
Deal & Task
Management
Avoid losing traction or momentum with leads, customers, and sales using deals and task management.
Sales Cycles
Achieve consistency in lead generation, customer service, sales follow-ups, and more with sales cycles.
Centralized Client
Communication
Centralize all your clients’ communications and interactions (emails, calls, meetings) in one place.
Easy Integrations
Integrate SCRM with your applications to avoid information silos and double data entry.
Choose the Right Plan for You
Boost your sales and operational efficiency by choosing the right logistics CRM plan for your company. Higher tier subscriptions will provide more tools to automate and unlock unlimited sales and operations potential.
Free
Consolidate all your sales leads and customers on one platform.
Consolidate all your sales leads and customers on one platform.
No hidden charges.
Access free tools:
- Companies (Unlimited)
- Contacts (Unlimited)
- Notes
- Reports
- Sites
- Locations
-
Email Support
(8AM - 5PM)
Basic
Enhance your sales by consolidating customer info and communications.
Enhance your sales by consolidating customer info and communications.
prepaid annually at $288/yr
Everything in Free plus:
- Logistics Dashboard
- Log Calls (Manually)
- Log Emails (Manually)
- Meetings
- Tasks
- Attachments (3 GB)
-
Email & Call Support
(8AM - 5PM)
Standard
Boost sales & operational efficiency with automation and quoting tools.
Boost sales & operational efficiency with automation and quoting tools.
prepaid annually at $495/yr
Everything in Basic plus:
- Sales Pipeline
- Call Sync (VoIP Integration)
- Email Sync (Office 365 & Gmail)
- Sales Cycles (up to 20)
-
Unlimited Integrations
- Standard Market Products: Submit your integration requests for review. If approved, integration will be free of cost.
- Non-Standard Market Products: Submit your integration requests for review. If approved, integration will be completed at a reasonable cost.
- Attachments (5 GB)
-
Logistics Quotes
(200/month)- Create consolidated or separate FTL, LTL, Intermodal, FCL, LCL, Air (coming soon), and Warehousing (coming soon) quotes in 3 minutes or less.
- Quote Rating
- DAT Integration
- PC Miler Integration
- TomTom Integration
- Bluegrace Integration
- Freight Management System Integration (TMS)
-
Email & Call Support
(8AM - 5PM)
Advanced
Unlock limitless sales & operational efficiency through unlimited tools.
Unlock limitless sales & operational efficiency through unlimited tools.
prepaid annually at $585/yr
Everything in Standard plus:
- Sales Cycles (Unlimited)
-
Logistics Quotes
(Unlimited)- Create consolidated or separate FTL, LTL, Intermodal, FCL, LCL, Air (coming soon), and Warehousing (coming soon) quotes in 3 minutes or less.
- Attachments (Unlimited)
-
Email & Call Support
(24/7/365)
Free
Consolidate all your sales leads and customers on one platform.
No hidden charges.
- Companies (Unlimited)
- Contacts (Unlimited)
- Notes
- Reports
- Sites
- Locations
-
Email Support
(8AM - 5PM)
Basic
Enhance your sales by consolidating customer info and communications.
prepaid annually at $288/yr
- Companies (Unlimited)
- Contacts (Unlimited)
- Notes
- Reports
- Sites
- Locations
- Logistics Dashboard
- Log Calls (Manually)
- Log Emails (Manually)
- Meetings
- Tasks
- Attachments (3 GB)
-
Email & Phone Support
(8AM - 5PM)
Standard
Boost sales & operational efficiency with automation and quoting tools.
prepaid annually at $495/yr
- Companies (Unlimited)
- Contacts (Unlimited)
- Notes
- Reports
- Sites
- Locations
- Logistics Dashboard
- Log Calls (Manually)
- Log Emails (Manually)
- Meetings
- Tasks
- Attachments (5 GB)
- Sales Pipeline
Advanced
Unlock limitless sales & operational efficiency through unlimited tools.
prepaid annually at $585/yr
- Companies (Unlimited)
- Contacts (Unlimited)
- Notes
- Reports
- Sites
- Locations
- Logistics Dashboard
- Log Calls (Manually)
- Log Emails (Manually)
- Meetings
- Tasks
- Attachments (Unlimited)
- Sales Pipeline
Fast Quotes & More Sales with Supply Chain CRM
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